Petaling Jaya, 1 July 2013 - Honda Malaysia Sdn. Bhd. (Honda Malaysia or the Company) announces another product update for the 2nd Generation City 2008 Year Model (YM) and 1st Generation Jazz 1.4-litre 2003 Year Model (YM). The campaign is necessary to improve and rectify the countermeasure that was implemented in 2010 due to the possible failure of its power window master switch.
After the product update exercise was completed in 2010, Honda has been monitoring the issue closely. Various tests have been conducted during the initial exercise such as thermal humidity and thermal shock tests, and there was no trace of sheet peeling. But after a certain period of time, the tests have shown that tension occurred around the sheet and forms a gap at the corner of the switch base which may result in liquid entering the switch area. As a countermeasure for this new Product Update Campaign, Honda will be replacing the affected part with a new Power Window Master Switch that comes with an acrylic seal. The usage of the acrylic seal with shape-following ability will ensure that all switches would be completely sealed against all possible moisture intrusion.
Honda Malaysia would like to apologize to all customers for the inconvenience caused.
Honda Malaysia would like to reassure all their customers that the company is committed in its quest to sustain the best product performance for customers; hence the proactive action to implement extra preventive measures against any possible technical failure and that includes any possibility of recurrences.
As of today, there were no faulty cases reported in Malaysia.
There are a total of 12,935 units of 2nd Generation City 2008 YM with 7,713 units of V-TEC and 5,222 units of i-DSI respectively. As for 1st Generation Jazz, there are 3,090 units of 1.4-litre Japan made 2003 YM.
Honda Malaysia would like to assure its customers that all current selling models are not affected.
Once the replacement parts are ready, mailed notification will be sent to affected customers. Customers are encouraged to send their vehicle to an authorized dealer to replace the Power Window Master Switch as soon as they receive the notification. All parts and labor charges incurred in the replacement work will be borne by Honda Malaysia.
For more information and assistance, call Honda Toll Free number at 1-800-88-2020.